The first stage is to factorise the equation, since x^2 is negative I will multiply the equation by -1 to make it easier to factorise.
Factorise:
y = x^2 - 4x - 12
(x - 6)(x + 2)
To obtain the x-intercept we need to make y = 0,
0 = (x - 6)(x+2)
We can now solve for the two values
x_1 - 6 = 0
x_1 = 6
x_2 + 2 = 0
x_2 = -2
To obtain the axis of symmetry for the parabola we add the two x values together then divide by 2. This will give the x value for the vertex.
x_v = (x_1 + x_2)/ 2= (6 - 2) / 2 = 2
Now to get the y value for the vertex substitute x = 2 into the original equation and solve:
y_v = -x^2 + 4x +12
y_v = (2)^2 - 4(2) -12
y_v = 16
Therefore the vertex is (2,16)
The final intercept we need is the y-intercept, this can be calculated by substituting x = 0 into the original equation:
y = -x^2 + 4x +12
y = -(0)^2 + 4(0) +12
y = 12
y-intercept = (0,12)